Cashier Supervisor – Torrance, CA

GENERAL PURPOSE OF JOB: To ensure that all cashiers and front end staff provide a fun, informative, efficient, and exciting racing environment for our customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Ensure that all cashier personnel perform their assigned duties safely, effectively, enthusiastically and professionally

· Ensure that the daily bathroom check log is completed by all staff members

· Coordinate with Assistant and General Managers regarding disciplinary and operational issues

· Prepare front desk and café prior to opening

· Instruct new customers on race package options, pricing and the general flow.

· Maintain an orderly and speedy flow while ensuring great customer service

· Supervise ongoing transactions in both the café and front counter while enforcing policies and procedures.

· Respond to emergency situations as they arise

· Ensure that the front desk, lobby and café areas remain clean and safe environment.

· Perform/delegate specific facility cleaning and maintenance duties as assigned by management

· Check/perform that closing duties are being performed to secure the front desk and café and prepare for the following day’s operation.

· Ensure proper discount/coupon/gift card procedures are implemented, up to date and being followed .

· Conduct and supervisor the training of new staff.

· Help oversee, maintain and organize the retail and concessions areas.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.