Shift Supervisor – Birmingham, UK

Duties and Responsibilities:

• Cash handling duties including preparation of tills, change fund maintenance, and preparation of deposits.
• Customer interaction and auditing of customer experience including but not limited to event execution.
• Ensuring that cashier personnel adhere to correct cash handling procedures and sell effectively.
• Ensuring that track personnel run races safely and efficiently.
• Ensuring that mechanic personnel maintain our karts in peak working condition.
• Ensuring that all staff are strictly adhering to company policies and providing outstanding customer service.
• Ordering and purchasing operation supplies, concessions, and retail merchandise.
• Performing operational paperwork duties including safety, payroll, facility damage
• Contributing to schedules and employee communications
• Corresponding with and providing regular reports to Management
• Maintaining the effective operational feasibility of the centre
• Maintaining the highest standard of facility appearance including storage areas and the parking lot
• Coordinate with your Duty Manager and/or General Manager to ensure that all facility maintenance is performed quickly.

Job Requirements:

• Must be at least 18 years of age.
• Must be able to safely lift/push/pull heavy objects on an ongoing basis.
• Previous supervisory experience and a successful track record, preferably in the following fields: Restaurant, Entertainment, Hospitality, Karting Centre, Bowling Centre, Amusement Parks, Miniature Golf is preferred
• Great customer service skills
• Must be able to work weekends and evenings.

Please send an email including a cover letter and CV to [email protected]